Introduction
This Privacy Policy describes how Raymond Greenway Consulting LLC, doing business as RxReach Media ("we," "us," or "our"), collects, uses, and shares information when you visit or interact with our website at rxreachmedia.com (the "Site") or use any of our services.
By accessing or using our Site, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, business name, and other contact details you voluntarily provide through forms, email, or phone communication.
- Usage Data: Information about how you access and use the Site, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits.
- Cookies and Tracking Technologies: We use cookies, pixels, and similar technologies to collect usage data and improve our services. You can control cookie preferences through your browser settings.
How We Use Your Information
We use the information we collect for the following purposes:
- To provide, operate, and maintain our services
- To respond to your inquiries and communicate with you
- To send marketing and promotional communications, including via SMS and email, with your consent
- To analyze usage trends and improve our Site and services
- To comply with legal obligations and enforce our terms
SMS and Email Communications
If you are a current RxReach Media client and opt in to text messages (for example through the chat on our client support page or the consent box on your onboarding form), we may text you about your account: onboarding steps, call reminders, campaign updates and reports, and occasional offers related to your service. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. You can unsubscribe from email by clicking the unsubscribe link in any email we send.
We do not sell, rent or share your mobile phone number or your SMS opt-in consent with third parties or affiliates for their marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: We may share information with third-party vendors who assist us in operating our business, such as advertising platforms, CRM systems, email and SMS service providers, and analytics tools.
- Legal Requirements: We may disclose information if required by law, regulation, legal process, or governmental request.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Third-Party Services
Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party sites you visit.
We use third-party platforms including but not limited to Meta (Facebook/Instagram), Google, and CRM/automation tools to deliver our services. These platforms have their own privacy policies governing the data they collect.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. You may request deletion of your data at any time by contacting us.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- The right to access the personal information we hold about you
- The right to request correction of inaccurate information
- The right to request deletion of your personal information
- The right to opt out of marketing communications
To exercise any of these rights, please contact us at [email protected].
Children's Privacy
Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete that information.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Raymond Greenway Consulting LLC d/b/a RxReach Media
Email: [email protected]